LEGAL REFERENCE

Aapka account suraksha hamara aham farz hai

7vip par aapki malumat aur paise ki hifazat sabse pehle aati hai. Hamari qanuni tartibon ko hum har waqt update rakhte hain taaki aap Pakistani ilaqon mein mahfooz...

Sarokaar ke saath kam karte hainAccount ki mukmul hifazatJaiz tareeqa har ilaqe mein
7vip Aapka account suraksha hamara aham farz hai

Hamari qanuni tartibon ko samjhiye

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

MADAD KE RAASTE

Qanuni masaail par hum se miliye

Team online

Email Support

Aapke qanuni sawaal ke liye hamari legal team ko likhe likhe poochiye. Hum 24 ghantonn mein jawab dete hain aur aapki zara-e-kaghaz malumat ko dekh kar jawab dete hain.

Live Chat

Jab aap fauran kisi qanuni sawaal ke baare mein poochna chahte hain tab live chat kholeye. Hamara team aapko turant batayega ke aapka faila kyun hua ya kaun si malumat chahiye.

Account Settings

Apne account ke andar aap apni qanuni malumat badal sakte hain aur apne niyam ko dekh sakte hain. Koi bhi badlav turant asar karti hai aur hamari records mein darz hoti hai.

BHAROSA KE NISHAAN

Kyun hamara tareeqa qabil-e-etmad hai

Encryption Technology

Aapka har bank aur pass likha paisa travel karte waqt coded ho jata hai. Yeh code 256-bit encryption ke zariye banaya jata hai jo banking standard hai aur chor nahi dekh sakte.

Payment Verification

JazzCash, Easypaisa, SadaPay aur Raast se jo paisa aata hai hum usay do bar check karte hain. Pehli bar aapka account mein, dusri bar hamari bank records mein. Miltaul na ho to withdraw nahi hota.

Account Audits

Har mahine hamari team har account ko dekh kar check karta hai ke koi galatfehmi to nahi hui. Agar kahin shadeed farq mil jayega to hum turant contact karte hain aur pata lagwate hain.

Data Storage

Aapki tamam shakhsi malumat sirf Pakistan mein store hoti hai aur bahar ko nahi bhejte. Ek baar withdraw kar dene ke baad, hum kuch hi mahine baad aapka bank number hide kar dete hain.

Withdrawal Timing

Jab aap Raast ya SadaPay se nikalna chahte hain tab 30 minute se 2 ghantonn mein aapke account mein paisa aajata hai. JazzCash aur Easypaisa se alag timing hote hain jo aapke bank par bhi nirbhaar karte hain.

Dispute Resolution

Agar aapko lagta hai ke koi paisa galat withdraw hua ya account mein farq aagaya, hamari legal team use khud dekh kar sulha karte hain aur paise wapas karte hain.

HAMARA MUQABLA

7vip ke qanuni tareeqe aur dosre farq

01

Account Verification

Hamari tasdeeq mein sirf aapka CNIC aur ek bank statement chahiye. Dosre siton par zyada kaghazat mangwate hain aur samay zyada lagte hain.

02

Withdrawal Clarity

Hamne har deposit aur withdrawal ke liye saaf likha hai ke kitna waqt lag jayega. Kisi aur site par ye likha nahi hota aur tum guess karte rehte ho.

03

Local Payment Support

7vip par JazzCash, Easypaisa, SadaPay aur Raast sub charte hain. Baqi sites par ek ya do hi hote hain aur baaki countries ke methods hote hain.

04

Legal Transparency

Hamne apne Terms ko sirf Urdu mein likha hai, English mein nahin. Tum apni bhasha mein apne hakooq samjh sakte ho, ulti palti translation se bacha nahi rah sakte.

05

Dispute Handling

Jab tum dispute karo tab hamara team within 48 hours report deta hai aur batata hai ke kyun hua. Dosre sites par months lag jate hain.

06

Account Security

Hum aapne account par two-factor authentication dete hain taake koi aur login na kar sake. Ye feature sare sites par nahi hota.

07

Support in Urdu

Hamari live chat, email aur phone support mein Urdu-speaking staff hain jo teri bhasha samjhe. Baqi sites par sirf English aur broken Urdu hota hai.

Hamara account aur security ka dhaar

Two-Factor Authentication

Jab tum login karte ho tab aapke phone par ek code aata hai. Iska matlab koi aur tab tak nahi aa sakta jab tak ye code na likh de. Ye nizam aapke account ke liye sabse bada suraksha hai.

Session Timeout

Agar tum 15 minute tak kahin klikh nahi karte tab aapka session band ho jata hai. Is tarah agar tum cyber café se khel rahe ho tab koi aur tumhare account mein nahi aayega.

Password Policy

Aapka password 8 letter se zyada hona chahiye aur capital, number aur symbol sab lagan chahiye. Ye policy tumhare password ko itna majboot rakhta hai ke chor koi guess nahi kar sakte.

Deposit Verification

Har ek deposit ke baad hamara system turant check karta hai ke paisa sahi account se aaya hai. Galat account se aaya to withdraw nahi hota aur hum account holder se milte hain.

Account Freezing

Agar hum kisi shadeed farq ko dekhe to hum fauran aapka account mehfooz kar dete hain tahe pata lagwaye ke kya hua. Jab sab kuch clear ho jaye tab fir khel sakte ho.

Withdrawal Approval

Jab tum paise nikalna chahte ho tab hamara team pehle check karta hai ke ye tumhara account hai. Tab tak kahin aur jo paisa transfer nahi hota. Ye step jhadti likh aata hai par aapki suraksha ke liye zaruri hai.

Qanun aur suraksha ke baare mein hum se poochiye

Pakistan ka qanoon kehta hai ke har online account mein adult ki shahadat zaruri hai. CNIC is shubuot hai ke tum 18 saal se bade ho. Iske baghair hamari qanuni ijazat hui nahi reh jayti aur hamara account band ho jayega.

Haan, jab tum Pakistan se paise withdraw karte ho tab bank aur revenue department ko jaankari milti hai. Iska matlab kahin kahin tax lag jayga. Ye hamara faila nahi hai, yeh Pakistan ka law hai. Har banking transaction mein yeh hota hai.

Apne account page par 'Forgotten Password' likha hai. Tab press karo. Aapke email par ek link aayega. Us link se naya password bana lo. Email pohanch mein 5 minute lagta hai, patay hai ki slow hai par yahi tareeqa safe hai.

Raast aur SadaPay se 30 minute se 2 ghante. JazzCash aur Easypaisa se 1 se 4 ghante. ये timing sirf hamari taraf se hai. Baaki bank ya service ko bhi apna waqt chahiye. Raat mein thoda poora time lag sakta hai.

Hamari sabhi paisa ek separate bank account mein rakha hota hai jahan hamara apna paisa nahi hota. Iska matlab agar kuch bhi ho jaye tab aapka paisa safe rahega. Ye law hai Pakistan mein sab banking platforms ke liye.

Nahi. Ek person ke ek hi account ho sakte hain. Agar tum do banao to dono block ho jayenge aur paisa bhi lock reh jayega. Ye rule hamne apne rules mein likha hai aur sab sites par iska rule hota hai.